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Privacy Policy

1. Introduction
We respect your right to privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and the Milnerton Central City Improvement District initiative.

2. Information We Collect
We may collect and process the following types of personal information:

  • Your name, surname, and contact details (email, phone, address).

  • Property ownership details where applicable for CID consent and communication.

  • Information you provide voluntarily through forms, surveys, or correspondence.

3. How We Use Your Information
Your information is used only for purposes directly related to the CID, including:

  • Maintaining accurate contact records of property owners, residents, and stakeholders.

  • Sending official notices, updates, and invitations to meetings.

  • Recording community feedback and consents as part of the CID establishment process.

  • Ensuring compliance with the City of Cape Town’s CID By-law (2023) and related policies.

4. POPIA Compliance
In line with the Protection of Personal Information Act (Act 4 of 2013):

  • Your personal information will only be used for CID-related purposes.

  • We will not share your information with third parties unless they are formally appointed by the CID and bound by the same POPIA requirements.

  • All information is stored securely and with appropriate safeguards.

5. Your Rights
You have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your information.

  • Withdraw consent for communication (subject to CID By-law obligations where applicable).

  • Lodge a complaint with the Information Regulator if you believe your data is being misused.

6. Data Retention
We will retain your personal information only as long as necessary for CID operations, legal requirements, or as mandated by the City of Cape Town.

7. Cookies & Website Use
Our website may use cookies to improve functionality and user experience. These do not collect personal data unless you choose to submit it through forms.

8. Contact Us
For any privacy-related queries, corrections, or requests, please contact the Milnerton Central CID Steering Committee here.

 

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